Library Services for December

In compliance with the Allegheny County Health Department’s Stay-at-Home Advisory, as of Monday, November 23, the Library will discontinue in-house service. We will continue to offer services as follows:

>You may continue to return materials and drop off donations OUTSIDE the Library, around the corner from the main door.

>You may continue to request materials (through the online catalog, our Google Form, or just call us) and you can have contactless delivery to your vehicle. See details below.

>Ask us for help if you need to print, copy or fax. We can collect your documents and take care of that and then return to you in your vehicle.

>You can make use of our Wi-Fi by parking in the front parking lot. You do not need a password, just accept the terms to log on.


REQUESTING MATERIALS (Three Options!)

1) Place a standard hold: The holds (reserves) system is up and running. You may search for specific titles by going to https://librarycatalog.einetwork.net/

Search the catalog for the item you want and place your hold as usual. You will be notified by your original method (email or phone). Once notified, come by during our Park & Pickup Hours and call us from your car for curbside delivery.

2) Use our online Google Form

For specific requests, using the holds system in the catalog is the way to go now…but, if you’d like our staff to help make selections and suggest some wonderful books for you, feel free to use this form. Give us some general ideas of what you want, what you love–and let us surprise you!

  • You may select adult, teen, or children’s materials. Large Print or AV.
  • Please include children’s ages to help us select appropriate items.

3) Call us at 412-486-0211

Please feel free to just call us and we can search for the item, place your hold, or make other book suggestions while you are waiting for a book to come in.


PARK AND PICKUP SERVICE

Make your request (as noted above) and you can stop by our service window (right next to the Book Drop) or we will deliver your materials to your vehicle or to our front porch if you are coming via bus, bicycle, or on foot! Come to the back parking lot and call us during these hours:

Park and Pickup Service Hours
(Delivery to your Vehicle)

Monday-Thursday  10am to 7pm
Friday and Saturday 10am to 5pm

  • Park in the back lot. If you are dropping returns in the Book Drop, just step over to the window to the right for pick-up! Otherwise…
  • Open your trunk or back seat. Please stay in your vehicle.
  • Call us at 412-486-0211 and tell us your name and the make/color of your vehicle.
  • We will deliver clean/bagged items to your trunk or an unoccupied back seat. (We may ask you to pull up curbside if the weather is an issue.)

Please Note!

We will fill orders from what we have in the building. For items that are out or we do not have, we will now place a traditional hold on that item for you. (We cannot give a time frame when this hold might arrive. You’ll receive your usual email or phone call on these holds.)

Give us at least 24-48 hours to pull items. Please wait until you are notified (call or email) when they are ready to be picked up.

Items are checked out for the normal time period of three weeks or one week. (Many items are now auto-renewing! There are no late fees for the rest of the year. You can check your account online.)


RETURNING MATERIALS

To minimize contact and cross-contamination of materials that have already been quarantined, we ask you to return your items by putting them in the OUTDOOR Book Drop. For oversized items or if you have trouble getting to the Book Drop, please call us during our Park & Pickup hours to retrieve for you.

  • Items are quarantined for 96 hours so will clear from your card after that time.
  • We are not charging late fees through the end of the year. (Donations welcome!)
  • Donation of items (books, DVDs, puzzles, games) may be placed in the smaller, labeled bin by the Outdoor Book Drop.

Thank you so much for your patience and kindness!